Are you passionate about enhancing customer experiences and driving value through innovative marketing strategies? Tigo Tanzania is seeking a dynamic Customer Value Management (CVM) Specialist to join their team. This role is integral to ensuring that Tigo’s customer retention, loyalty, and revenue generation strategies are effectively implemented.
Position Overview:
- Position Title: CVM Specialist
- Job Type: Full-time
- Location: Dar es Salaam, Tanzania
- Department: Marketing
- Reports To: CVM Manager
- Company: Tigo Tanzania
Key Responsibilities:
As a CVM Specialist, you will be responsible for:
- Customer Segmentation & Analysis: Analyzing customer behavior and data to identify valuable customer segments and develop targeted marketing strategies.
- Campaign Management: Collaborating with the marketing, commercial, and analytics teams to develop and execute data-driven campaigns focused on customer retention and lifecycle management.
- Revenue Maximization: Implementing strategies to enhance customer lifetime value (CLV) and increase overall revenue.
- Customer Insights: Gathering actionable insights from customer data to improve the overall customer experience and loyalty.
Qualifications:
- Strong understanding of customer behavior analytics and customer lifecycle management.
- Proven experience in marketing, particularly in driving customer engagement and retention strategies.
- Ability to work collaboratively across different teams, particularly in a fast-paced, customer-centric environment.
Why Join Tigo?
Tigo Tanzania offers a collaborative work environment that fosters growth and innovation. As a CVM Specialist, you will have the opportunity to directly influence customer value and contribute to the company’s success. Tigo is committed to diversity and provides equal employment opportunities for all individuals.
How to Apply:
This is Full-time Job, To submit your application, please follow the link provided below.
The deadline for submitting the application is Open Until filled
The deadline for submitting the application is Open Until filled
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