Underwriting Assistant at Britam – September 2024

Britam, one of the leading insurance companies, is looking for a dedicated and detail-oriented Underwriting Assistant to join their team. This full-time position offers a chance to work in a fast-paced environment, where you will play a key role in ensuring the smooth processing of insurance policies, assessing risks, and maintaining excellent client relationships.
Job Purpose

The Underwriting Assistant will be responsible for reviewing proposal forms, verifying client data, assessing risks, and ensuring policies adhere to set standards. You will work closely with the Underwriting Manager to ensure smooth operations and excellent service delivery to clients, brokers, and other insurance stakeholders.

Key Responsibilities

• Risk Assessment: Review proposal forms and assess the proposed risks within established underwriting standards.
• Policy Management: Issue and release policy documents, endorsements, and valuation reports to clients.
• Customer Service: Maintain high standards of service by responding to client inquiries (via phone, email, or brokers) and providing renewal terms to customers.
• Broker Liaison: Work closely with brokers on policy issues and ensure timely distribution of debit/credit notes.
• Compliance: Ensure compliance with underwriting standards, and follow credit control policies.
• Record Keeping: Maintain accurate and detailed records of policies underwritten and decisions made.
• Renewals: Generate and manage renewal notices for all business.
• Team Collaboration: Work with various departments to achieve organizational goals and deliver exceptional performance.
• Additional Tasks: Perform other duties as assigned by the supervisor.

Key Performance Indicators

• Renewal Retention Ratio: Ensuring a high level of customer renewal rates.
• Claims Ratio: Helping maintain a healthy balance between claims and underwriting profitability.
• Customer Turnaround Time: Ensuring quick and efficient service delivery.
• Debtors Ratio: Managing outstanding payments in line with set goals.
• Compliance: Ensuring adherence to the underwriting standards set by Britam.

Qualifications and Experience

• Bachelor’s Degree: Preferably in insurance or a related field.
• At least one year of experience in the insurance industry, with a focus on underwriting.
• Strong knowledge of insurance products, regulatory requirements, and the market landscape.
• Customer and Market Understanding: A good grasp of customer needs, market trends, and competitor activities.

Competencies

• Learning and Researching: Quickly learns new tasks and demonstrates a strong ability to understand and process new information.
• Teamwork: Works effectively with others, shares knowledge, and supports team spirit.
• Expertise in Technology: Uses technology to achieve objectives and continually enhances technical skills.
• Results-Oriented: Focuses on achieving goals and customer satisfaction, while maintaining high standards for quality.
• Following Procedures: Adheres to company policies, legal obligations, and schedules, showing punctuality and organizational commitment.
• Integrity: Upholds ethical values, demonstrates honesty, and respects diversity within the workplace.

Why Britam?

Britam is a trusted leader in Tanzania’s insurance sector, offering a dynamic work environment that encourages personal growth and professional development. As an Underwriting Assistant, you will gain hands-on experience in the insurance field while contributing to the company’s commitment to providing innovative and customer-focused insurance solutions

How to Apply:

This is Full-time Job, To submit your application, please follow the link provided below.

CLICK HERE TO APPLY

.Location: Dar es Salaam, Tanzania

Contract Type: Permanent, Full-time
Application Deadline: Ongoing