.png)
Relationship Officer, Business Banking
Location: Dar es Salaam, Tanzania
Organization: DCB Commercial Bank Plc
Reference: DCB/RB/ROBB-01/2025
Deadline: 3rd February 2025
About DCB Commercial Bank
DCB Commercial Bank Plc is a leading retail and commercial bank in Tanzania, offering tailored financial solutions to individuals, MSMEs, and large corporate clients. With over 8 branches, 1000+ DCB Wakala Agents, and 280 Umoja Switch ATMs, we proudly serve over 3 million customers nationwide.
As part of our growth strategy, we are looking for a driven and results-oriented Relationship Officer, Business Banking to join our dynamic team. The ideal candidate will play a pivotal role in expanding the bank’s portfolio, ensuring a high-quality client base, and driving income growth by engaging with existing and potential clients.
Key Responsibilities
1. Portfolio Growth and Client Acquisition
- Collaborate with Relationship and Branch Managers to drive portfolio growth through increased product volumes, new client acquisitions, and cross-selling bank services.
- Design and implement client acquisition strategies, identifying and presenting tailored financial solutions to meet client needs.
2. Relationship Management
- Nurture and maintain strong relationships with existing clients, proactively understanding their needs to enhance satisfaction and loyalty.
- Identify and maintain a database of potential clients, particularly in key business sectors, refining the list in consultation with stakeholders.
3. Sales Planning and Execution
- Participate in sales planning initiatives, leveraging marketing calls, promotions, and presentations to secure new business opportunities.
- Meet and exceed disbursement and deposit targets, delivering consistent results aligned with the bank’s goals.
4. Compliance and Due Diligence
- Ensure adherence to internal policies, KYC norms, and due diligence standards during account openings and other transactions.
- Conduct pre-and post-monitoring visits to clients, evaluating their repayment capacity and financial stability.
5. Reporting and Communication
- Prepare and submit detailed reports to the Branch Manager, including daily activity updates and follow-up records.
- Collaborate closely with the product team to stay updated on banking solutions and provide client-specific recommendations.
Qualifications and Experience
- Education: Bachelor’s degree from a recognized institution.
- Experience: Minimum of 3 years in a sales or client management role within a financial institution.
- Skills:
- Strong knowledge of business banking practices in Dar es Salaam.
- Proven selling and negotiation expertise.
- Customer-focused with excellent communication and interpersonal skills.
- Proficient in Microsoft Office applications.
Why Join Us?
At DCB Commercial Bank, you’ll be part of a forward-thinking team dedicated to delivering exceptional financial services. This role offers the opportunity to shape your career while contributing to the growth of Tanzania’s banking sector.
How to Apply
If you’re ready to take on this exciting opportunity, submit your application by email to recruitment@dcb.co.tz, quoting the reference number DCB/RB/ROBB-01/2025 in the subject line. Include the following:
- A detailed CV.
- Photocopies of academic certificates.
- Names and contact details of three referees.
Important: Only email applications will be accepted. Hard copy submissions will not be considered.
Application Deadline: 3rd February 2025
Post a Comment