IT Business Solutions Manager Position at Japan Tobacco International (JTI)
At JTI, we celebrate individuality, fostering a culture where every voice is heard, and every employee feels valued. With 46,000 colleagues across the globe, we are united in building success stories that are uniquely ours. In fact, 83% of our team members report being happy working at JTI.
Ready to make a meaningful impact? All you need is to bring your best self to the table.
What will your story be? Apply now to shape your future with us. Visit jti.com for more information.
IT Business Solutions Analyst
Purpose
This role serves as the primary liaison between the business community and IT. As the IT Business Solutions Analyst, you will evaluate the technological needs of various business functions, ensuring they align with JTI's strategic goals. You will collaborate with business power users to guide IT change requests and support business transformation initiatives in compliance with our corporate governance standards.
Key Responsibilities
1. Business Relationship Management
- Build and maintain strong relationships with business stakeholders, using your commercial knowledge to understand and assess their technology needs.
- Collaborate with the IT Business Solutions Manager to ensure alignment with business priorities.
2. Business Transformation & Change Management
- Identify potential business improvements and assist users in raising IT change requests to support transformation efforts.
- Ensure all requests adhere to JTI's IT change management process.
3. Business Analysis
- Lead the functional and technical analysis of business transformation initiatives.
- Document business requirements, ensuring compliance with JTI quality standards, and translate them into technical specifications.
4. Solution Design, Delivery & Project Management
- Provide coordination during solution evaluation and selection phases.
5. Security, Continuity & Governance
- Monitor and support business initiatives requiring technology implementation, ensuring IT involvement from the outset.
6. Supplier Management
- Foster effective relationships with internal IT service providers and assist in selecting third-party IT suppliers for solution delivery.
Qualifications and Skills
- Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related technical field.
- Experience: Minimum of 2 years in an IT-related role, preferably within a multinational company.
- Industry Knowledge: Familiarity with FMCG industry processes is a plus.
- Language Proficiency: Fluent in English.
- Technical Expertise:
- Proficiency in at least two of the following:
- Mobile app development
- Cloud SaaS solutions
- Digital route-to-market technologies
- Business Intelligence tools (e.g., Tableau, Power BI, Qlik)
- Experience in business requirements analysis.
- Proficiency in at least two of the following:
- Soft Skills: Strong communication and collaboration skills.
What to Expect
Joining JTI means being part of a team that prioritizes well-being, career development, and inclusivity. You’ll enjoy:
- Flexible work arrangements
- Comprehensive benefits, including unique family leave policies
- A supportive, growth-focused environment
For specific details on local policies and benefits, consult the Talent Advisor.
Application Process
- Initial Steps: Apply through the provided link. If shortlisted, expect:
- Phone screening with a Talent Advisor
- Assessment tests
- Interviews
- Final offer
(Note: Each step is eliminatory and may vary by role.)
- Inclusivity: We welcome candidates from all backgrounds and are committed to accommodating special needs or access requirements.
How to Apply
Click below to begin your journey with JTI:
👉 Apply Here
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