Communications and Membership Manager
Location: Dar es Salaam, Tanzania
Reporting to: Head of Programs and Operations
Type: Full-time, Permanent
Salary: Competitive, based on experience and qualifications
Application Deadline: 10th February 2025
Start Date: As soon as possible
About the Tanzania Startup Association (TSA)
The Tanzania Startup Association (TSA) is a member-driven, non-profit organization at the heart of Tanzania’s startup ecosystem. Our mission is to create a supportive framework that empowers startups to grow, thrive, and scale. Collaborating with key players like innovation hubs, accelerators, and policymakers, we are dedicated to fostering entrepreneurship, innovation, and economic advancement across the country.
Role Overview
TSA is searching for an innovative Communications and Membership Manager to amplify our voice, engage our growing membership base, and champion our mission. The ideal candidate will lead strategic communications, member engagement initiatives, and advocacy efforts while fostering valuable relationships within the startup ecosystem.
This role demands a creative and strategic thinker with exceptional leadership and communication skills, ready to contribute to TSA’s goals of creating a vibrant and inclusive entrepreneurial landscape in Tanzania.
Your Responsibilities
1. Strategic Communications Leadership
- Design and execute a dynamic communications strategy to enhance TSA’s visibility and advocacy efforts.
- Manage media relations, ensuring impactful coverage of TSA initiatives and milestones.
- Develop and oversee content creation for newsletters, blogs, press releases, social media, reports, and more.
- Strengthen TSA’s digital presence through effective website management, social media, and email marketing.
- Lead crisis communication strategies to protect and uphold TSA’s reputation.
2. Membership Engagement and Growth
- Devise innovative strategies to recruit and onboard members from Tanzania’s vibrant startup ecosystem.
- Foster strong relationships with existing members by organizing value-driven events, webinars, and networking opportunities.
- Monitor member satisfaction through surveys and feedback mechanisms, leveraging insights for continuous improvement.
3. Team Leadership
- Build and nurture a high-performing team, equipping them with skills and guidance to achieve ambitious goals.
- Set and monitor KPIs, ensuring progress in media engagement, membership growth, and digital reach.
4. Advocacy and Stakeholder Collaboration
- Align communications with TSA’s advocacy objectives, translating policy insights into engaging materials like policy briefs and reports.
- Represent TSA at key events, advocating for a conducive business environment for startups.
5. Data-Driven Decision Making
- Utilize analytics to assess campaign effectiveness and inform strategy adjustments.
- Provide leadership with actionable insights on communications performance and membership trends.
What We’re Looking For
Qualifications & Experience:
- Degree in Communications, Public Relations, Marketing, Journalism, or a related field.
- Minimum of 5 years in a similar role, ideally within a membership or advocacy organization.
- Proven success in developing and implementing strategic communications plans.
- Familiarity with Tanzania’s startup ecosystem and related policy environments.
Skills & Tools:
- Proficiency in Google Workspace, CRM systems (e.g., Salesforce), design tools (e.g., Canva), and analytics platforms (e.g., Google Analytics).
- Exceptional writing and storytelling skills in both English and Kiswahili.
Core Competencies:
- Strategic thinking with a focus on long-term goals.
- Strong interpersonal and leadership capabilities.
- Ability to make data-driven decisions and manage reputational risks effectively.
Why Join TSA?
- Be at the forefront of shaping Tanzania’s startup ecosystem.
- Work with a passionate and mission-driven team.
- Lead impactful projects that empower entrepreneurs and innovators.
How to Apply
Submit your application by 10th February 2025 via this link: TSA Application Form.
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