Operations Specialist Job Opportunity at Bolt – Tanzania
Location: Dar es Salaam
Company: Bolt
About Bolt
Bolt, a leading tech company operating in over 50 countries and serving more than 200 million customers, is reshaping urban mobility. Committed to inclusivity, Bolt welcomes individuals of all backgrounds, fostering a culture of diversity and innovation. Join us in our mission to transform cities for people, not cars.
About the Role
As an Operations Specialist, you will play a critical role in managing supply for Bolt's ride-hailing operations in Dar es Salaam. This position offers an opportunity to directly impact business growth by driving operational excellence, achieving supply milestones, and ensuring the best experience for our riders.
Key Responsibilities
Operational Management
- Define and implement local operational processes for optimal execution and results.
- Collaborate with stakeholders to ensure smooth project management.
Market Growth
- Develop and execute strategies to enhance Bolt’s market position.
- Identify trends and opportunities to strengthen the business locally.
Rider Experience
- Ensure an exceptional experience for riders through proactive initiatives.
- Provide value-driven solutions to address rider needs.
Data Analysis
- Monitor operational metrics to maintain marketplace health.
- Analyze data to derive insights and take informed actions.
Cross-Functional Collaboration
- Partner with HQ teams such as Product, Legal, and Marketing to execute initiatives that drive growth and efficiency.
- Provide localized insights to inform broader organizational strategies.
About You
We are looking for a driven individual with a passion for solving problems and optimizing operations.
- Experience: Background in Operations, Startups, Strategy Consulting, or similar fields.
- Skills:
- Analytical mindset with proficiency in Excel or Google Sheets.
- Strong communication and negotiation abilities in English.
- Hands-on approach with a strong sense of ownership.
- Motivation to solve challenges creatively and efficiently.
- Preferred: Experience in product launches or managing a business.
We value integrity, intelligence, and drive over ticking all the boxes. If you resonate with this role, we encourage you to apply!
Why You’ll Love Working at Bolt
- Be part of a mission to redefine urban mobility.
- Impact millions of users and partners across 600+ cities globally.
- Collaborate with talented, autonomous teams.
- Accelerate your career growth with diverse opportunities.
- Enjoy a competitive salary and stock options package.
- Flexible hybrid working model (minimum two days in-office weekly).
- Access wellness perks to support your mental and physical health.
(Perks may vary based on location.)
How to Apply
Interested candidates are invited to apply via the link provided below:
TAP / CLICK HERE TO APPLY
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