Exciting Career Opportunity at Pivotech Company Limited!
Position: Specialist SLA Governance and Business Analyst
- Department: Power and Energy
- Category: Operational
- Vacancies: 1
- Salary: Competitive package (negotiable)
- Job Posted On: 27th February 2025
- Application Deadline: 3rd March 2025
About Pivotech Company Limited
Pivotech is a renowned engineering services company with a specialization in Operations & Maintenance (O&M) across Electrical, Mechanical, and ICT disciplines. Additionally, we execute Civil Works and Building contracts for both governmental and non-governmental institutions. Operating since 2007, we take pride in our 238 permanent employees and our commitment to international standards, holding certifications in ISO 9001:2015, ISO 14001:2015, and OHSAS 45001:2018.
Role Overview
We are seeking a Specialist in SLA Governance and Business Analysis to enhance our operational efficiency through robust data analysis, SLA compliance monitoring, and business intelligence reporting. This role, housed within our NOC department, collaborates closely with the NOC Manager to drive strategic decision-making and enforce the company’s technological direction.
Key Responsibilities
- Perform data analysis in line with contract agreements with partners.
- Identify performance gaps and drive action plans for resolution.
- Work closely with Zonal Managers to implement operational improvements.
- Collaborate with the Energy Team to optimize resource utilization.
- Provide training and user support for BI-related information systems.
- Ensure timely and accurate data backups to maintain a secure data warehouse.
Required Qualifications & Experience
- Minimum Education: Bachelor's degree in Information Technology or a related field.
- Experience: At least 3 years in a relevant field. Experience with programming, Power BI, and data analytics is an added advantage.
Key Skills & Competencies
✔ Strong analytical and problem-solving abilities.
✔ Proficiency in Microsoft Office Suite.
✔ High attention to detail, proactiveness, and innovation.
✔ Ability to learn quickly and work under pressure.
✔ Positive attitude and self-motivation.
Application Instructions
📩 Email Subject Line: “Specialist SLA Governance and Business Analyst”
📌 Attach: Your updated CV and copies of academic certificates.
📧 Send to: recruitment@pivotechgroup.co.tz
⏳ Application Deadline: Sunday, 2nd March 2025 at 11:59 PM.
⚠ Note: If you do not receive feedback within 14 days after the deadline, please consider your application unsuccessful.
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