Exciting Career Opportunities at INOI Finance Tanzania Limited
📍 Location: Dar es Salaam, Tanzania
🗓 Application Deadline: 25th February 2025
Are you ready to take the next step in your career? INOI Finance Tanzania Limited is expanding its team and seeking dynamic, skilled professionals to fill the following positions:
1. Sales Manager
🔹 Experience Required: 7+ Years
🔹 Reporting To: Upper Management
Role Overview
We are seeking a high-performing Sales Manager to drive customer acquisition and revenue growth while keeping INOI Finance at the forefront of innovation. The ideal candidate will lead a team, craft strategic sales plans, and ensure competitive positioning in the market.
Key Responsibilities
✔ Lead and manage the sales team to achieve revenue targets.
✔ Develop and implement business strategies to expand customer reach.
✔ Recruit, train, and mentor sales representatives.
✔ Build lasting client relationships by understanding their needs.
✔ Present sales forecasts, reports, and budget plans to senior management.
✔ Identify emerging trends and market shifts to maintain a competitive edge.
Requirements & Skills
✅ Bachelor's or Master’s degree in Business Administration or related field.
✅ Proven track record in sales leadership with a history of exceeding targets.
✅ Strong communication and negotiation skills.
✅ Expertise in sales planning and execution.
✅ Proficiency in Microsoft Office Suite.
2. Training and Development Officer
🔹 Experience Required: 3+ Years
🔹 Reporting To: Human Resources Manager
Role Overview
As a Training & Development Officer, you will be responsible for identifying training needs, designing effective programs, and ensuring employees acquire essential skills for success.
Key Responsibilities
✔ Analyze training needs through job evaluations and consultations.
✔ Develop and execute training programs via workshops, e-learning, and mentoring.
✔ Create engaging training materials tailored to business needs.
✔ Assess training effectiveness and provide insightful reports.
✔ Support professional development and upskill employees across departments.
Requirements & Skills
✅ Bachelor's degree in Human Resource Management or a related field.
✅ Strong instructional design and content creation abilities.
✅ Excellent communication and presentation skills.
✅ Analytical mindset to measure training impact.
✅ Project management experience in training initiatives.
3. Head of Collection
🔹 Experience Required: 5+ Years
🔹 Reporting To: Chief Operating Officer
Role Overview
As the Head of Collection, you will lead debt recovery strategies while maintaining positive client relationships. This role requires a leader who can develop efficient collection policies and drive operational success.
Key Responsibilities
✔ Implement strategic collection initiatives to recover outstanding debts.
✔ Supervise and support the collections team.
✔ Ensure compliance with financial regulations.
✔ Analyze collections performance and make strategic adjustments.
✔ Negotiate payment terms with clients and external partners.
✔ Maintain accurate records of all collection activities.
Requirements & Skills
✅ Bachelor's degree in Finance, Business Administration, or related field.
✅ Proven experience in debt recovery and financial analysis.
✅ Strong leadership and negotiation skills.
✅ Ability to work under pressure and meet collection targets.
✅ Proficiency in Microsoft Office Suite.
4. Head of Call Center
🔹 Experience Required: 7+ Years
🔹 Reporting To: Customer Services Director/Managing Director
Role Overview
As the Head of Call Center, you will lead and shape the future of INOI Finance’s customer service operations. Your role is to enhance the customer experience through strategic leadership and innovative contact center solutions.
Key Responsibilities
✔ Oversee all aspects of the call center, including staffing and operations.
✔ Develop strategies to improve customer engagement across multiple channels.
✔ Ensure all KPIs and customer service targets are met.
✔ Implement new technologies and tools to optimize efficiency.
✔ Foster a positive, high-performance team culture.
✔ Manage budgets and financial planning for the department.
Requirements & Skills
✅ Bachelor's degree in Business Administration, Communication, Marketing, or related field.
✅ Expertise in customer journey mapping and analytics.
✅ Strong people management and leadership skills.
✅ Ability to make data-driven decisions for continuous improvement.
✅ Experience in budget management and strategic planning.
Why Join INOI Finance?
🌟 Professional Growth: Work in a dynamic environment with career development opportunities.
🌟 Impactful Work: Be part of a company that values innovation and customer-centric solutions.
🌟 Supportive Culture: Join a collaborative team where your ideas matter.
📩 How to Apply:
Interested candidates should send their CVs to angelo.machibya@inoifinance.co.tz before 25th February 2025.
Apply now and be part of a team that drives financial success! 🚀
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