🚀 Exciting Career Opportunity: Customer Service Officer at TotalEnergies
📍 Domain: Sales
📍 Contract Type: Regular Position
📍 Experience Required: Minimum 3 Years
📍 Industry: Petroleum / Energy
🌍 About TotalEnergies
TotalEnergies is a global multi-energy company committed to providing sustainable and innovative solutions to meet energy needs worldwide. We value diversity, personal growth, and equal opportunity careers, making us a dynamic place to grow and thrive.
We are currently looking for a Customer Service Officer to join our team and help ensure seamless client service operations while enhancing customer satisfaction and company performance.
📌 Key Responsibilities
🔹 Customer Orders & Account Management
✔ Process and manage fuel orders efficiently.
✔ Ensure all customer orders are delivered on time per D+2 procedure.
✔ Prepare and issue customer statements promptly at the end of each month.
✔ Reconcile customer accounts when required.
✔ Track payments and ensure credit customers adhere to payment terms.
✔ Assist in setting up new customer accounts.
🔹 Financial & Documentation Oversight
✔ Monitor account reversals, debit/credit notes, and other necessary adjustments.
✔ Maintain accurate customer records, including:
- Orders
- Payment details
- Debit/Credit notes
- Correspondence
- Statements
✔ Ensure compliance with company procedures and maintain proper documentation.
🔹 Sales & Marketing Support
✔ Take part in marketing activities to drive sales and boost company profitability.
✔ Work closely with internal teams to understand customer needs and deliver the best service.
✔ Support in implementing customer contracts and agreements effectively.
🔹 Health, Safety, & Environment (HSEQ) Compliance
✔ Ensure strict adherence to TotalEnergies’ Golden Rules and HSE standards.
✔ Promote a culture of safety and compliance within the workplace.
🎯 Ideal Candidate Profile
✅ Education: Bachelor’s Degree in Business Administration, Marketing, or Engineering.
✅ Experience: Minimum 2+ years in a customer service role, preferably in the petroleum industry.
✅ Technical Skills: Proficiency in Microsoft Office (Word, Excel, etc.).
✅ Attributes: Strong organizational, communication, and problem-solving skills.
✅ Team Player: Ability to collaborate and work effectively in a fast-paced environment.
📩 How to Apply
🚀 Ready to take on this challenge? Submit your application today through the link below:
🔗 TAP / CLICK HERE TO APPLY NOW
Join TotalEnergies and be part of a dynamic team driving innovation and excellence in the energy sector!
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