.png)
Zonal Business Support – Northern Zone
CRDB Bank Plc
📍 Location: Northern Zone
🏢 Branch: Zonal Office, Northern
🔢 Number of Openings: 1
📅 Deadline: 1st March 2025
📜 Employment Type: Permanent
Job Purpose
CRDB Bank Plc is seeking a Zonal Business Support professional to enhance branch performance by driving business growth, optimizing digital platform adoption, and conducting in-depth market analysis. This role involves tracking financial performance, providing data-driven insights, and spearheading initiatives to support zonal and branch-level sales activities. The ultimate goal is to boost profitability, streamline financial planning, and ensure data-driven decision-making within the Northern Zone.
Key Responsibilities
Business Performance & Analysis
✔ Conduct performance reviews for branches through detailed data analysis, ensuring alignment with sales targets and annual budgets.
✔ Deliver insightful reports to Zone Managers and leadership, highlighting key trends and areas for improvement.
✔ Develop business forecasts and analyze budget performance, collaborating on budget proposals and enhancements.
Sales & Digital Growth Support
✔ Assist branches in expanding digital banking solutions, including Internet Banking, Sim Banking, and Card Services.
✔ Work closely with the Value Chain Unit to enhance business growth using a structured value chain approach.
✔ Organize and coordinate forums, marketing campaigns, and roadshows to promote banking products.
Client Onboarding & Relationship Management
✔ Facilitate seamless onboarding of new clients, ensuring account activation and retention.
✔ Guide branches in proper customer segmentation to maximize Non-Funded Income (NFI).
✔ Act as a bridge between Head Office units and branches to ensure full support for all initiatives.
Training & Process Improvement
✔ Provide training to new and temporary staff on bank products and services.
✔ Identify challenges affecting wallet share growth and recommend strategies for improvement.
✔ Ensure continuous process optimization for enhanced client satisfaction and operational efficiency.
Customer Focus Functions
📌 Timely and accurate business & data support
📌 Effective relationship management with Zone, Branch, and Head Office teams
Qualifications & Skills Required
🎓 Education:
- Bachelor's degree in a business-related field or equivalent
- Additional certification in business analytics & data management is an added advantage
🛠 Experience & Skills:
- Minimum 3 years of experience in branch operations
- Strong expertise in business performance analytics
- Excellent data management & reporting skills
- Solid knowledge of bank products & services
- Exceptional communication & presentation skills
- Strong adaptability, teamwork, and organizational skills
Why Join CRDB Bank?
🌍 Commitment to Sustainability & ESG Practices – We value ethical banking and environmental responsibility.
💼 Diversity & Inclusion – Women and individuals with disabilities are strongly encouraged to apply.
🚫 No Recruitment Fees – CRDB Bank never charges application or recruitment fees. If you encounter such requests, kindly disregard them.
How to Apply
🚀 Apply before the deadline: 1st March 2025 – Only shortlisted candidates will be contacted.
Join CRDB Bank and be part of a team that drives financial growth and innovation! 💡
Post a Comment