📢 Join Our Team – Order To Cash Administrator (2 Positions) at Kilombero Sugar Company Limited!
Are you passionate about customer service, logistics, and order management? Kilombero Sugar Company Limited is looking for two skilled Order to Cash Administrators to enhance our Order to Cash process and improve service delivery.
🔍 Job Purpose:
You will play a vital role in optimizing the Order to Cash process by ensuring seamless coordination between Sales, Finance, and Logistics for efficient order fulfillment.
📌 Key Responsibilities:
✔ Process Optimization – Implement best practices, policies, and tools for Outbound Logistics and Sales operations.
✔ Customer Support – Assist new customers with queries, applications, and coordinate the customer approval process.
✔ Order Processing – Manage customer orders on the nominated order date (NOD), ensuring timely delivery on the nominated delivery date (NDD).
✔ Inventory & Account Status Management – Flag any issues related to inventory or customer accounts for prompt resolution.
✔ Sales & Revenue Growth – Proactively influence orders to optimize deliveries, increase sales, and maximize revenue.
✔ Stock Transfers – Create stock transfer orders for Distribution Center (DC) replenishment as needed.
✔ Continuous Improvement – Identify and implement enhancements in the Order to Cash process to boost customer service efficiency.
✔ Compliance & Best Practices – Adhere to Kilombero’s procedures, SHERQ, Competition Law, and Anti-Bribery & Corruption (ABC) policies.
🎓 Qualifications & Experience:
✅ Bachelor’s Degree or Diploma in Business, Logistics, or Supply Chain Management.
✅ 1-2 years’ experience in a customer service environment, preferably within the Outbound Logistics & FMCG sector.
✅ Strong customer-centric approach with excellent communication & negotiation skills.
✅ High attention to detail with strong administrative & problem-solving abilities.
✅ ERP & Excel knowledge would be an added advantage.
📝 Terms of Service:
🔹 Permanent contract with competitive benefits.
🔹 Kilombero Sugar Company Limited is an equal opportunity employer. Women and individuals with disabilities are highly encouraged to apply.
📅 Apply before March 16, 2025.
Let’s build a future of excellence together! 🚀
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