🌟 Account Manager – Zanzibar
Exciting Career Opportunity at ABSA Bank Tanzania Limited
Empowering Africa’s Tomorrow, One Story at a Time
With over a century of banking expertise, ABSA Bank stands strong as a local powerhouse with regional and global influence. We are on a mission to redefine financial services and shape the future of banking across Africa.
At ABSA, we believe in fostering growth, innovation, and opportunity. Our My Career Development Portal is designed to support your professional journey with tools, guidance, and training to help you reach your full potential.
💼 Job Title: Account Manager
📍 Location: Zanzibar, Tanzania
🔹 Employment Type: Full-time
🔹 Department: Retail & Business Banking
✨ About the Role
As an Account Manager, you will play a key role in expanding and retaining ABSA’s customer base. Your primary focus will be 70% new client acquisition and 30% customer retention, ensuring business growth through strategic relationship management.
The role demands proactive engagement with clients, including top-tier business customers, requiring travel flexibility across regions.
🌟 Key Responsibilities
👥 Team Leadership & Performance (5%)
✅ Lead, mentor, and develop a dynamic sales team to maximize performance.
✅ Ensure alignment with ABSA’s strategic goals while maintaining high service standards.
✅ Manage performance and motivate teams across multiple regions.
🚀 New Business Development (55%)
✅ Acquire and onboard new clients to drive revenue growth.
✅ Build strong business relationships with key stakeholders and corporate clients.
✅ Identify cross-selling opportunities and introduce leads to the Corporate Banking team.
✅ Implement strategies to enhance customer experience and loyalty.
✅ Stay updated on market trends and competitor insights to maintain ABSA’s competitive edge.
🤝 Customer Relationship Management (35%)
✅ Act as the primary point of contact for high-value clients.
✅ Develop tailored financial solutions for businesses.
✅ Negotiate pricing and contracts with senior-level executives.
✅ Ensure exceptional service delivery and address customer concerns proactively.
✅ Gather client feedback to drive product and service improvements.
📊 Planning & Market Research (5%)
✅ Develop and implement a personalized sales plan to meet targets.
✅ Manage time effectively to maximize productivity.
✅ Stay updated on customer activities, industry trends, and regulatory developments.
📌 Key Qualifications & Skills
✔ Skills & Competencies
🔹 Strong sales & negotiation skills
🔹 Excellent relationship management & interpersonal abilities
🔹 Effective communication & presentation skills
🔹 Ability to analyze business trends & make strategic recommendations
🔹 Self-driven with strong organizational & time-management skills
🔹 Knowledge of banking products & financial solutions
✔ Experience & Expertise
🎓 Education: Further Education & Training Certificate (FETC) in Business, Commerce, or Management Studies (or equivalent).
📌 Experience in business development, client acquisition, or account management.
📌 Knowledge of banking regulations, risk management, and financial services.
📌 Familiarity with competitor offerings and market trends.
Additional Requirement:
🚗 Clean Driving License (as frequent travel is required).
🌟 Why Join ABSA?
At ABSA, we offer:
🏆 A high-impact role in a leading African financial institution.
📈 Opportunities for career growth and professional development.
🌍 A dynamic, values-driven culture focused on innovation and excellence.
🎯 Competitive compensation & benefits.
📩 Ready to Take Your Career to the Next Level? Apply Now!
🔹 Application Process: Click the link below to submit your application.
🔹 Deadline: Apply soon—only shortlisted candidates will be contacted.
🚀 Join ABSA and be a part of Africa’s banking revolution!
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