🚀 Join Our Team – Quality Performance Engineer at Yas Tanzania!
Are you ready to take your career to the next level? We're looking for a Quality Performance Engineer to join our dynamic team!
🔍 What We're Looking For:
✅ A University degree in Telecommunications or a related field.
✅ At least 1.5 years of experience in the telecommunication industry, focusing on optimizations and customer management.
🌟 Core Responsibilities:
📌 Collaborate with TCRA & UCSAF Zonal teams to resolve QOS issues and conduct external interference visits.
📌 Analyze data using CSW/ Meta Enterprise Centre and prepare reports for UCSAF and TCRA.
📌 Support the technology department by gathering insights through Zonal market visits.
📌 Address customer complaints received via regulatory bodies and ensure swift resolutions.
📌 Work closely with NOC teams to track and resolve issues efficiently.
📌 Assist regional quality teams and collaborate with the customer service team on VOC & NPS reports.
📌 Ensure network availability targets are met and maintained.
💡 What You Bring:
✨ Excellent oral & written communication skills.
✨ Strong planning & organizational abilities.
✨ A self-driven attitude with a high level of integrity.
✨ Exceptional customer management & communication skills.
🌍 Why Join Us?
At Yas Tanzania, we champion equal employment opportunities and believe in a workplace free from bias. Female candidates are highly encouraged to apply!
📅 Apply before March 09, 2025.
Let's grow together! 🚀
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