Exciting Opportunity: Product Manager Digital (Re-advertised)
Location: Head Office, HQ
Positions Available: 1
Application Deadline: 29th January 2025
Job Opening Date: 15th January 2025
Your Mission:
Are you passionate about driving innovation in digital banking? NMB Bank PLC is seeking a visionary Product Manager Digital to lead the development, management, and performance of our mobile banking solutions. This role focuses on ensuring profitability and excellence for our flagship product, Mkononi, while maintaining customer satisfaction and compliance with industry standards.
Key Responsibilities
Product Development & Launch:
- Lead the project planning and execution for Mkononi.
- Manage the rollout of new features, ensuring clear communication to branches and stakeholders before public launch.
Regulatory Compliance & Pricing:
- Ensure all mobile banking product features align with controls, regulations, and customer-centric principles.
- Establish competitive pricing strategies that meet industry benchmarks.
Platform Monitoring & Optimization:
- Analyze and address system faults affecting platform performance.
- Propose, secure approval for, and implement enhancements within agreed timelines.
Innovation & Market Research:
- Drive innovation for Retail Banking mobile applications.
- Conduct market research on emerging technologies and customer behavior to recommend product improvements.
Stakeholder Collaboration:
- Partner with internal teams to translate market requirements into digital product solutions.
- Manage relationships with stakeholders to support the seamless introduction of new products.
Performance Tracking:
- Conduct periodic competitor reviews and drive initiatives to meet non-interest income targets.
- Generate insightful reports and summaries for decision-making.
Customer Focus:
- Ensure all product features are aligned with customer needs and industry trends.
- Deliver training and coaching to internal teams to enhance product knowledge and adoption.
What You Bring
Knowledge and Skills:
- Deep understanding of digital/mobile financial services and innovation.
- Strong business acumen for commercializing technological advancements.
- Proficiency in analyzing product lifecycle, reporting, and crafting executive summaries.
- Expertise in business planning, project management, and stakeholder engagement.
- Strong analytical and IT skills, paired with excellent communication and presentation abilities.
Qualifications:
- Bachelor’s degree in Banking, Finance, or a related field.
- Training in digital/mobile application product development (preferred).
- At least 5 years’ experience in digital financial services, innovation, or digital product environments.
- In-depth understanding of mobile application technologies and industry trends.
Why Join NMB Bank?
At NMB Bank PLC, we celebrate diversity and are committed to creating an inclusive, gender-balanced workforce. We encourage female candidates and individuals living with disabilities to apply. We do not charge any fees during the recruitment process, ensuring a transparent and equitable experience.
How to Apply
Interested? Take the next step in your career journey:
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