Customer Care Manager Job Opportunity at CoolBlue Limited
📍 Location: CoolBlue Headquarters, Mikocheni Industrial Area, Dar-es-Salaam, Tanzania
📅 Application Deadline: 4th February 2025
About the Role
CoolBlue Limited is seeking a Customer Care Manager to lead and enhance our customer support operations. This role is ideal for a dynamic and experienced professional who thrives in a fast-paced, customer-focused environment.
As the Customer Care Manager, you will be responsible for developing strategies, improving processes, and leading a team to ensure an exceptional customer experience.
Key Qualifications & Requirements
✅ Education:
- Bachelor’s degree in Business Administration, Management, Marketing, or a related field.
✅ Experience & Skills:
- 3–5 years of experience in customer service or support roles.
- Strong leadership, communication, and team management abilities.
- Proven track record in strategy development and process improvement.
- Ability to analyze customer feedback and drive initiatives for service excellence.
Why Join CoolBlue?
💰 Competitive Salary – We offer attractive compensation packages.
🏥 Comprehensive Benefits – Enjoy health insurance and professional development opportunities.
💡 Growth & Innovation – Work in a dynamic and supportive environment that encourages career growth.
How to Apply
📌 Application Guidelines:
1️⃣ Update your CV and application letter.
2️⃣ Use the subject line:
“Application for Customer Care Manager – [Your Name]”
3️⃣ Attach the CV and application letter and send them to:
📧 hr@coolblue.co.tz
4️⃣ Ensure your application is submitted before 4th February 2025.
📍 Company Address:
P.O. Box 19698, Mikocheni Industrial Area, Dar-es-Salaam, Tanzania.
إرسال تعليق