Exciting Opportunity: IT Assistant – Join IOM’s Mission
IOM welcomes applications from qualified internal and external candidates. As part of our commitment to inclusivity, internal candidates are prioritized in the selection process.
About IOM
The International Organization for Migration (IOM) is a leading global organization committed to promoting humane and orderly migration for the benefit of all. We value diversity, professionalism, and innovation in delivering impactful solutions.
Role Context
Position: IT Assistant
Location: [Insert Location]
Reporting to: Resource Management Officer and Information Management & Technology Officer
The IT Assistant will be integral to supporting and enhancing IOM’s technological infrastructure. This role involves ensuring seamless IT operations, database management, and offering technical support to enhance organizational effectiveness.
Key Responsibilities
- Set up and maintain IT equipment for office users, ensuring optimal performance.
- Administer internet connections and implement robust network security measures.
- Provide user support for MS Windows, MS Office, and other organizational software.
- Analyze systems, recommending enhancements or new solutions to optimize functionality.
- Implement and oversee backup, restore, data validation, and security protocols.
- Support database management, troubleshoot issues, and run queries and procedures.
- Conduct training sessions for users on system operation and maintenance.
- Collaborate on maintaining and enhancing the mission database and related subsystems.
- Stay updated on emerging technologies to recommend innovative solutions.
- Undertake any other duties as required.
Qualifications and Skills
Education:
- A university degree in IT, Computer Science, or a related field with at least 2 years of relevant experience.
- Accredited institutions recognized in the UNESCO World Higher Education Database.
Experience:
- Strong knowledge of Microsoft Operating Systems, Server Administration, Networking, and Databases.
- Proficiency in TCP/IP Networking and LAN/WAN technologies.
- Experience with MS SQL Server, C++, and MS Access is advantageous.
- Certification in CCNA or related credentials is a plus.
Skills:
- Technical expertise and problem-solving skills.
- Proficiency in cybersecurity practices.
- Effective networking skills.
Languages:
- Fluency in English and Kiswahili (written and spoken).
Core Competencies
At IOM, we value individuals who demonstrate:
- Inclusion and Diversity: Embraces cultural and individual differences, promoting inclusivity.
- Integrity and Transparency: Upholds ethical standards and organizational values.
- Professionalism: Approaches challenges with competence, commitment, and care.
- Courage: Willingness to address issues of importance.
- Empathy: Creates a safe, respectful environment for all.
Additional Notes
- This position is subject to local recruitment. Applicants must hold a valid residence and work permit for the location.
- The selected candidate will undergo medical clearance and proof of COVID-19 vaccination.
- IOM does not charge fees at any stage of the recruitment process.
How to Apply
Take the next step in your career journey with IOM by submitting your application online. Track your application status through our user-friendly recruitment system.
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