Exciting Career Opportunity: Relationship Manager – Affluent
📍 Location: Highlands Zone, Mafinga
🏦 Department: Private Banking
Join NMB Bank as a Relationship Manager – Affluent
Are you passionate about wealth management and client relations? Do you have experience working with high-net-worth clients and driving portfolio growth? If so, NMB Bank PLC is looking for a dynamic Relationship Manager – Affluent to join our team in Mafinga.
This role requires a customer-focused, strategic thinker who can manage and grow affluent banking portfolios while delivering exceptional client experiences.
Key Responsibilities
1. Portfolio Growth & Business Development
✔️ Drive growth in assets, liabilities, investment products, and insurance through client engagement and sales.
✔️ Monitor and analyze portfolio movements, taking action on any abnormalities.
✔️ Retain and expand client relationships through cross-selling of NMB products and services.
2. Risk Management & Compliance
✔️ Ensure compliance with KYC, AML regulations, and risk mitigation policies.
✔️ Manage client onboarding processes, ensuring documentation meets regulatory standards.
3. Customer Relationship Management
✔️ Maintain high customer service standards by addressing client queries, complaints, and concerns promptly.
✔️ Organize and lead quarterly client engagement events to enhance relationships and strengthen the NMB brand.
✔️ Conduct initial screening interviews with prospective clients and assess their financial needs.
4. Leadership & Team Support
✔️ Guide and mentor Relationship Officers and Bank Officers on managing Private Banking clients effectively.
✔️ Stay updated on industry trends, technological advancements, and evolving customer expectations.
✔️ Lead client acquisition strategies by maintaining an effective call program for existing and prospective customers.
Required Qualifications & Skills
🎓 Education & Experience:
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
- 5+ years of banking experience in operations, relationship management, or private banking.
- Strong background in credit assessment and risk analysis.
💡 Technical & Soft Skills:
✔️ Deep understanding of private banking, financial products, and client needs.
✔️ Strong analytical, problem-solving, and decision-making skills.
✔️ Ability to identify opportunities, drive portfolio growth, and enhance customer engagement.
✔️ Excellent communication, negotiation, and networking abilities.
✔️ Leadership and coaching skills to guide teams in managing high-net-worth clients.
Why Join NMB Bank?
🏆 A leading financial institution with a strong presence in Tanzania.
📈 Opportunities for career advancement in private banking and wealth management.
🤝 A customer-focused, dynamic, and inclusive work environment.
💰 Competitive salary and benefits package.
🚨 Important Notice: NMB Bank PLC does not charge any recruitment or application fees. If you receive a request for payment, please disregard it.
How to Apply
📅 Application Deadline: February 17, 2025
📩 Only shortlisted candidates will be contacted.
Join us and be part of NMB Bank's Private Banking success story! 🚀
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