Exciting Career Opportunity: Courier Assistant at Mwananchi Communications Limited (MCL) – Tanzania
Join Tanzania’s Leading Independent News Network!
Mwananchi Communications Limited (MCL), a subsidiary of Nation Media Group (NMG), is the country’s largest independent news network, delivering award-winning journalism across print and digital platforms. As a dynamic and innovative media company, MCL publishes top national brands, including Mwananchi, The Citizen, and Mwanaspoti. Additionally, we operate cutting-edge digital platforms such as Mwananchi Digital, Nation ePaper, and EGazeti.
As we continue to expand our reach and impact, we are looking for a dedicated and goal-oriented individual to join our team in the following role:
Position: Courier Assistant (1 Post)
Role Purpose:
We are seeking a proactive and detail-oriented Courier Assistant to support our courier operations, ensuring seamless service delivery, revenue growth, and exceptional customer experience. This role is crucial in implementing MCL’s courier strategy while maintaining efficiency and adherence to high operational standards.
Key Responsibilities:
✔ Assist in executing courier operations to drive revenue growth and meet business targets.
✔ Support customer satisfaction initiatives by ensuring timely and effective service delivery.
✔ Monitor and track monthly and quarterly performance against set operational goals.
✔ Provide insights and recommend solutions to enhance courier efficiency and address any challenges.
✔ Assist in managing and motivating the courier team to maintain a high-performance culture.
✔ Ensure all courier processes comply with company policies, procedures, and regulatory requirements.
✔ Maintain accurate records and reports related to courier activities.
Qualifications & Experience:
📌 Education: Diploma or Bachelor’s degree in Logistics, Business Administration, Supply Chain Management, or a related field.
📌 Experience: A minimum of 2 years in courier services, logistics, or sales operations is a plus.
📌 Skills: Strong organizational, communication, and problem-solving skills.
How to Apply:
If you are passionate about logistics and ready to make an impact, apply today!
🔹 Submit your application online via MCL Career Portal or email your CV and cover letter (in PDF format) to hrm@tz.nationmedia.com.
🔹 Deadline: February 20, 2025.
💡 Women are strongly encouraged to apply!
At MCL, we celebrate diversity and are proud to be an equal-opportunity employer. Join us and be part of a team that is shaping the future of media in Tanzania!
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