Club Rotana Waitress Job Opportunity at Johari Rotana
Step Into a Career of Excellence with Johari Rotana!
Are you passionate about delivering exceptional service? Do you thrive in a dynamic hospitality environment? Johari Rotana is looking for a dedicated and customer-focused Club Rotana Waitress to join our team. If you have a warm personality, a keen eye for detail, and a desire to create memorable dining experiences, we’d love to hear from you!
Your Role: Elevating Guest Experiences
As a Club Rotana Waitress, you will be responsible for providing top-tier service within our exclusive Club Rotana Lounge, ensuring that every guest enjoys a seamless and unforgettable experience. Your ability to anticipate guest needs, maintain impeccable service standards, and contribute to a welcoming atmosphere will set you apart.
Key Responsibilities:
✅ Deliver outstanding service to guests within the Club Rotana Lounge while adhering to hotel standards.
✅ Greet, seat, and serve guests with professionalism, discretion, and warmth.
✅ Possess in-depth knowledge of the Food & Beverage menu to assist and recommend options to guests.
✅ Maintain high standards of hygiene, cleanliness, and service equipment upkeep.
✅ Ensure consistent quality in food and beverage presentation.
✅ Provide prompt attention to guest inquiries and complaints, ensuring satisfaction.
✅ Prepare and organize the lounge for service, including mis-en-place & mis-en-scene duties.
✅ Minimize waste, breakage, and spoilage while maximizing efficiency.
✅ Utilize up-selling techniques to enhance guest experience and increase revenue.
✅ Adhere to hotel environmental, health, and safety policies to maintain a safe workspace.
What We’re Looking For:
✔ Exceptional Communication Skills: Fluent in English (additional languages are an advantage).
✔ Guest-Oriented & Personable: A warm, engaging, and professional demeanor.
✔ Problem-Solving Abilities: Quick thinking and the ability to handle guest concerns with grace.
✔ Team Player: Thrives in a fast-paced, multi-cultural environment.
✔ Computer Skills: Familiarity with hotel management systems (Opera experience is a plus).
✔ Adaptability & Professionalism: Able to work under pressure while maintaining a polished and confident approach.
Why Join Johari Rotana?
🌟 A dynamic, international team environment that fosters career growth.
🌟 Opportunities for professional development in the world of hospitality.
🌟 Competitive benefits and rewards for outstanding performance.
🌟 Work in a premium, luxury setting where guest service is at the heart of everything we do.
How to Apply
Excited to be part of the Johari Rotana family? We’re waiting for you!
📌 Submit your application today by clicking the link below.
Join us and be part of a world-class team that takes hospitality to the next level! ✨
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