Join Our Team as a Senior Systems Administrator
Position: IT Service Engineer – Systems Administrator
Location: SICPA
Position Overview
SICPA is seeking a Senior Systems Administrator to provide technical support and ensure the smooth operation of IT systems. As part of our global team, you will manage complex systems, maintain server infrastructure, troubleshoot technical issues, and ensure compliance with security standards. This role involves collaboration with internal teams and customers, with responsibilities spanning system administration, maintenance, troubleshooting, and optimization of key IT operations.
Key Responsibilities:
🔹 Provide 1st and 2nd level technical support to ensure seamless operation of our solutions and systems.
🔹 Perform daily system maintenance, troubleshooting tasks, and technical support according to company procedures.
🔹 Be the primary point of contact for internal and external customers, assisting with server management, application deployment, and technical inquiries.
🔹 Manage and maintain systems, applications, and database environments, ensuring optimal performance.
🔹 Operate solutions and systems using industry-standard tools such as Puppet, Nagios, and Splunk.
🔹 Perform security maintenance aligned with global security policies.
🔹 Maintain and update the Configuration Management Database (CMDB) for IT assets.
🔹 Configure and manage solution monitoring tools to ensure system reliability.
🔹 Collaborate with global teams across regions to deliver effective IT solutions.
🔹 Report on system health, identify issues, and escalate them when necessary.
🔹 Maintain and test the Disaster Recovery Plan (DRP), supporting SLA enforcement.
🔹 Manage IT vendor contracts and ensure compliance with service agreements.
🔹 Perform system capacity planning, patching, and data backups to ensure system continuity.
Desired Skills & Experience:
🔹 A minimum of 3 years of experience in system administration, with hands-on involvement in production environments such as data centers or customer consulting services.
🔹 Proficiency with Operating System Administration, including RHEL, Windows Server, and Client management.
🔹 Experience as an SAN and Networking Administrator, including the provision, implementation, and support of networked environments.
🔹 Expertise in system architecture design, including resource calculation, high availability, and security best practices.
🔹 Experience with virtualization technologies, particularly VMware.
🔹 Knowledge of LDAP, user and administrator access management.
🔹 Familiarity with ITIL best practices for system administration.
🔹 RedHat Certification is highly preferred.
🔹 CISCO, Automation, and Containerization certifications are advantageous.
🔹 A Bachelor’s degree in Computer Science or a related technical field.
🔹 Fluency in English and the local language is required.
Why Join SICPA?
🌍 Be part of a global leader in secure transaction solutions and work in a collaborative environment with diverse, talented professionals.
🔧 Gain exposure to cutting-edge technologies and contribute to the development of innovative IT solutions.
📈 Take ownership of complex systems and help drive operational excellence in a fast-paced, results-oriented environment.
How to Apply:
If you meet the above qualifications and are ready to take on a rewarding challenge, we encourage you to apply for this exciting opportunity!
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